Skip to content

At New Leaf Vapor Co, we offer convenient local delivery to our customers. Our delivery policy is as follows:

  • Delivery fees: Local delivery is available for a flat rate of $2.99 or is free for orders over $50. Delivery fees are non-refundable.
  • Delivery areas: We are pleased to offer delivery to the Mandarin, Julington Creek, Baymeadows, and Fruit Cove areas of Jacksonville, with plans to expand to additional areas in the near future. If you are not sure if your location falls within our delivery range, please reach out to us before placing your order. We will be happy to confirm whether or not we can deliver to your location.
  • Delivery times: Delivery times will vary depending on the location and availability of the items in your order. We strive to offer same-day delivery for orders placed before 10am. We will do our best to accommodate your preferred delivery time, but we cannot guarantee specific delivery times.
  • Age Verification: We are committed to upholding age verification laws and regulations. In order to ensure that all orders are delivered to individuals who are over the age of 21, we require that all orders be delivered to the individual who placed the order and completed the age verification process through our third-party software partner, agechecker.net. To verify identity at the time of delivery, a government-issued identification and the payment card used to place the order will be required.
  • Customer Contact: We will reach out to you before delivering your order. If we are unable to get in touch with you, the order will be refunded.
  • Delivery status: You will receive a notification when your order has been dispatched for delivery and another notification when it has been delivered.
  • Delivery exceptions: In the event that we are unable to deliver your order, we will contact you to arrange an alternative delivery date or to offer a refund.
  • We appreciate your understanding and cooperation with our delivery policy. If you have any questions or concerns, please don't hesitate to contact us at Support@newleafvapor.com.

To ensure the safe and legal delivery of your order, New Leaf Vapor Co. reserves the right to cancel and refund your order if you are unavailable for delivery, unable to provide proper identification and payment, or if our staff believes the order is intended for someone under the legal age. We appreciate your understanding and cooperation with these policies.